Join the 1st and Bowl Team!
**About 1st and Bowl**
1st and Bowl is a vibrant and thriving entertainment and dining destination located in Wauwatosa, WI. We offer a diverse range of activities, including football bowling, Nerf arena, indoor pickleball courts, golf simulators, wiffleball field, giant basketball connect four, a full-service kitchen, and a lively bar, making us the go-to spot for family fun and social gatherings. We are looking for a dynamic and experienced General Manager to lead our team and continue driving our business’s success.
**Position Summary: General Manager**
We are seeking a General Manager to lead our team and oversee the daily operations of 1st and Bowl. The ideal candidate will have a proven track record of leadership in the hospitality and entertainment industry, with a focus on delivering exceptional customer service and optimizing business performance. As the General Manager, you will be responsible for ensuring a smooth and enjoyable experience for our customers, managing the staff, and driving profitability.
- Provide strong leadership, mentorship, and guidance to a diverse team of employees, fostering a positive work environment.
- Oversee all aspects of the operation, including the restaurant, bar, and gaming areas.
- Implement and enforce company policies and procedures, ensuring safety, quality, and guest satisfaction.
- Manage and optimize the budget, including staffing, inventory, and expenses, to meet financial goals.
- Develop and execute marketing and promotional strategies to attract and retain customers.
- Continuously assess and improve the customer experience, responding to feedback and implementing changes as necessary.
- Maintain strong relationships with suppliers, vendors, and other business partners.
- Ensure compliance with all local, state, and federal regulations, including health and safety standards.
- 3+ years of experience in the hospitality and entertainment industry, with a minimum of 2 years in a managerial role.
- Proven ability to lead and motivate a diverse team.
- Strong financial acumen with experience managing budgets and P&L statements.
- Excellent interpersonal and communication skills.
- Customer-focused with a commitment to delivering outstanding service.
- Problem-solving and decision-making abilities.
- Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
- Availability to work flexible hours, including evenings and weekends.
- Competitive salary and bonus potential.
- Insurance reimbursement
- 401(k) retirement plan.
- Ongoing professional development and training opportunities.
- Fun and fast-paced work environment.
If you are a highly motivated and experienced General Manager looking for an exciting opportunity to lead a dynamic team in the entertainment and dining industry, we want to hear from you!
To apply, please send your resume and a cover letter detailing your relevant experience and qualifications to firstname.lastname@example.org. Please include “General Manager Application – 1st and Bowl” in the subject line.
1st and Bowl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.