Join the 1st and Bowl Team!
1st and Bowl is a vibrant and thriving entertainment and dining destination located in Wauwatosa, WI. We offer a diverse range of activities, including football bowling, Nerf arena, indoor pickleball courts, golf simulators, wiffleball field, giant basketball connect four, a full-service kitchen, and a lively bar, making us the go-to spot for family fun and social gatherings. We are looking for a motivated and experienced Assistant Manager to join our team and play a key role in the success of our business.
Position Summary: Assistant Manager
We are seeking an Assistant Manager to assist in overseeing the daily operations of 1st and Bowl. The ideal candidate will have a strong background in hospitality and entertainment management, with a focus on providing exceptional customer service and maximizing operational efficiency. As the Assistant Manager, you will work closely with the General Manager to lead the team, manage the facilities, and drive profitability.
Key Responsibilities
- Support the General Manager in the day-to-day management of the operation, including the restaurant, bar, bowling alley, and arcade.
- Assist in developing and implementing company policies and procedures to ensure safety, quality, and guest satisfaction.
- Manage staffing and scheduling to meet budgetary and service goals.
- Contribute to the development and execution of marketing and promotional strategies to attract and retain customers.
- Help maintain a positive work environment by providing leadership and mentoring to the team.
- Monitor inventory and control expenses to meet financial targets.
- Handle customer inquiries, concerns, and feedback in a professional and effective manner.
- Assist in ensuring compliance with all local, state, and federal regulations, including health and safety standards.
Qualifications
- 3+ years of experience in the hospitality and entertainment industry, with previous supervisory or assistant management experience preferred.
- Strong leadership and team-building skills.
- Financial acumen with experience in managing budgets and P&L statements a bonus
- Excellent communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
- Availability to work flexible hours, including evenings and weekends.
Benefits
- Competitive salary and performance-based bonuses.
- Ongoing professional development and training opportunities.
- Fun and fast-paced work environment.
If you are an experienced and motivated hospitality and entertainment professional looking to advance your career and contribute to the success of a dynamic business, we want to hear from you!
To apply, please send your resume and a cover letter detailing your relevant experience and qualifications to mackenzie@firstandbowl.com. Please include “Assistant Manager Application – 1st and Bowl” in the subject line.
1st and Bowl is an equal-opportunity employer committed to fostering diversity and creating an inclusive work environment. We encourage candidates from all backgrounds to apply.
Join our team and be a part of the excitement at 1st and Bowl, where entertainment and hospitality come together for an unforgettable experience!
