Join the 1st and Bowl Team!
1st and Bowl is a vibrant and thriving entertainment and dining destination located in Wauwatosa, WI. We offer a diverse range of activities, including football bowling, Nerf arena, indoor pickleball courts, golf simulators, wiffleball field, giant basketball connect four, a full-service kitchen, and a lively bar, making us the go-to spot for family fun and social gatherings. We are looking for enthusiastic and customer-focused Hosts to join our team and ensure an outstanding experience for our guests.
**Position Summary: Host**
As a Host at 1st and Bowl, you will play a crucial role in creating a warm and welcoming atmosphere for our guests. You will be the first point of contact for customers, greeting them with a friendly smile, assisting with reserved gameplay, and providing essential information about the 1st and Bowl experience. Your role is vital in setting the tone for an enjoyable visit!
**Key Responsibilities**
- Greet and welcome guests as they arrive, offering a friendly and professional demeanor.
- Manage reservations, waitlists, and party arrivals to optimize gaming turnover and guest satisfaction.
- Provide accurate information about our services, specials, and activities.
- Assist in maintaining cleanliness and organization in the host area and gaming areas.
- Communicate effectively with other team members, including bartenders and kitchen staff, to ensure smooth service flow.
- Handle guest inquiries, concerns, and special requests with a positive and helpful attitude.
**Qualifications**
- Friendly and outgoing personality with a passion for providing exceptional customer service.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations in a fast-paced environment.
- Team player with a strong work ethic and attention to detail.
- Professional appearance and demeanor.
- Previous experience in a similar role is a plus but not required; we are willing to train the right candidates.
- Availability to work flexible hours, including evenings and weekends.
**Benefits**
- Competitive hourly wage with the opportunity for tips.
- A fun and engaging work environment.
- Opportunities for advancement and career growth within the company.
- Employee discounts on dining and entertainment.
If you are a friendly and welcoming individual who enjoys interacting with people and creating memorable experiences, we want to hear from you!
To apply, please send your resume and a brief cover letter outlining your interest in the Host position at 1st and Bowl to mackenzie@firstandbowl.com. Please include “Host Application – 1st and Bowl” in the subject line.
1st and Bowl is an equal opportunity employer, committed to diversity and creating an inclusive work environment. We encourage candidates from all backgrounds to apply.
Join our team and be a key part of creating memorable moments for our guests at 1st and Bowl!